Crime & Law · India
Regulators Fine Companies for Using 'Dark Patterns'
India's Central Consumer Protection Authority (CCPA) has imposed fines on nine entities, including IndiGo, Zepto, and BookMyShow, for employing 'dark patterns' in their services. These patterns are deceptive user interface designs intended to trick consumers into making unintended purchases or subscriptions. The CCPA's action targets the misuse of these patterns, aiming to protect consumer interests. The specific amounts of the fines and the exact nature of the dark patterns used by each entity were detailed in the coverage.
How outlets across the spectrum covered it
Left 0 · Centre 2 · Right 0 n = 2
- Centre (2): Business Standard, The Lallantop